Most Camden dental practices collect 2–3 Google reviews a month. Top-ranked NW1 practices collect 20–30. Our automated SMS system closes that gap — without any extra effort from your team.
📅 Book a Free Audit ← Back to HomeYour patients leave satisfied. Some would happily leave a review — but nobody asks them at the right moment, in the right way, with the right link. So they don't. And your competitor down the road, who does ask, pulls ahead in the Google Maps pack week by week.
The system runs entirely in the background. Your reception team changes nothing. Every patient gets asked at exactly the right moment.
As soon as a patient's appointment is marked complete, our system sends them a personalised text message. Not a generic blast — a message with their name and your practice name, sent while the positive experience is still fresh in their mind.
The SMS contains a direct link to your Google review page. No searching for your practice, no navigating Google Maps. One tap on their phone and they're on the review screen. That frictionless path is why completion rates are dramatically higher than asking in person or with a card.
We prompt patients to mention where they came from — "my practice in Camden Town," "dentist near Kentish Town station." These geographic references in review text are a genuine local ranking signal Google uses to determine which searches to show your practice for.
Before any patient reaches the Google review screen, there's a quick satisfaction check. Anyone who indicates they weren't happy is routed to a private feedback form instead — giving you a chance to resolve the situation before it becomes a public 1-star review.
Most review systems just ask for a star rating. Ours asks Camden patients to mention the area in their review. This matters because Google reads review text as a geographic relevance signal. A review that says "best dentist in Camden Town" tells the algorithm this practice belongs in NW1 results — not just in generic "dentist London" results.
| Factor | Laminated card / verbal ask | Automated SMS system |
|---|---|---|
| Timing | Asked awkwardly at checkout, easy to forget | Sent within minutes of appointment — memory still fresh |
| Friction | Patient has to find your profile on Google themselves | One tap — direct link to review screen |
| Consistency | Only happens when reception remembers to ask | Every patient, every appointment, automatically |
| Negative review risk | Unhappy patients go straight to Google | Unhappy patients routed privately first |
| Geographic signals | No prompting — generic reviews | Patients prompted to mention Camden / NW1 |
| Monthly volume | 2–4 reviews per month | 20–30 reviews per month within 90 days |
Book a free audit. We'll show you exactly where you stand vs top-ranked NW1 practices — and what it would take to close the gap.
📅 Book Your Free Google Review Audit →